FAQ

HOW FAR IN ADVANCE SHOULD I BEGIN DRESS SHOPPING?
To ensure you’re not rushed with your decision-making, we recommend that you begin dress shopping 9-12 months in advance of your wedding date, purchasing 8-10 months in advance of your wedding date.

DO I NEED AN APPOINTMENT?
Yes, you do. Our goal is to make sure your dress shopping experience is as stress-free as possible, and that you have our undivided attention during this time. Please use our online scheduler via the “Appointment” tab to set up the day and time you would like to come in.

Just taking a peek to start? Check out our Instagram @lenamedoyeffbridal or the past look books located under the Collection tab on our website.

HOW LONG WILL MY APPOINTMENT BE?
Our appointments are scheduled for one hour (with a buffer built in), however if we run over, we will happily schedule another appointment with you to make sure you're well taken care of!

WHAT IS THE PRICE RANGE OF YOUR GOWNS?
Our dresses range from $1,500 - $3,000. The majority of our dresses are in the $2,000-$2,900 range. 

WHAT SIZE GOWNS ARE AVAILABLE TO TRY ON?
Many of our dress samples run XS(0-2) to XL(16), with a small selection of adjustable One Size dresses. Since we are such a small boutique, we do not have the space to carry a full size run of every dress available.

WHAT DOES MADE-TO-ORDER MEAN WHEN ORDERING MY GOWN?
Made-to-order means that there is no stock of your gown and the making of the gown begins once you place your order. The most important thing to note is that made-to-order gowns are ordered to the closest numerical dress size or XS/ S/M/L/XL sizing. The dress is not made to exact measurements. To achieve the perfect fit, alterations are necessary.

DO YOU OFFER CUSTOM DRESSES?
No, we do not offer custom dresses. Depending on the style, minor changes can be made ie: changing of sleeves or fabrics, but most of our dresses are purchased as sampled.

 HOW MANY PEOPLE CAN I BRING TO MY APPOINTMENT?
As much we adore a party in our boutique, we know that your fitting needs to be as intimate as possible. We want the focus to stay on you and what style and feeling YOU want to exude on your wedding day. We’ve found that too many opinions end up overwhelming the bride’s decision, and we don’t wish stressful shopping upon any of our brides. For your sake and ours, we advise keeping your support squad under 4 so that we can comfortably accommodate everyone in our boutique. If you must bring more, please let us know in advance, and we will do our best to accommodate you.

DO I NEED TO BRING ANYTHING TO MY APPOINTMENT?
You should bring any undergarments, preferably nude and seamless, along with a strapless bra or stick on cups. You are welcome to bring shoes and any other accessories you may be considering to pair with the dress.

HOW LONG WILL IT TAKE FOR MY DRESS TO ARRIVE?
It takes us 4 months to make our dresses. We suggest deciding on a dress six to nine months prior to your wedding date, so you have time built in for fittings and accessorizing. There are rush options for weddings under four months, but rush fees do apply.

DO YOU OFFER/INCLUDE ALTERATIONS?
Alternations are a separate cost from the purchase of your gown. We do offer alterations here in the Portland boutique on a very limited time and day basis. Should your schedule not work with our seamstress, there are many talented seamstresses/tailors close by. We encourage you to do some research to find the one that best fits your needs.

RETURNS + EXCHANGES
Because of the nature of what we do, which is made-to-order, we are unable to offer any refunds, returns or exchanges at any stage in the process once the order has been placed and paid for.